We’re looking for a high-calibre Sales Operations / Commercial Operations leader to bring structure, accountability, and execution discipline to a growing commercial function.
This is not a coordination role. This is a hands-on operator role where you will own the engine behind sales — ensuring tenders run clean, accounts transition seamlessly, and internal teams deliver on commitments without escalation.
The Role:
Reporting to the Sales Director, you will take full ownership of the back-end commercial function, leading a small team while driving alignment across sales, product, procurement, warehouse, and finance.
You will:
- Lead and develop the Sales Support team (3 direct reports)
Set clear priorities, lift capability, and create a high-accountability environment - Own end-to-end account management (back-end)
Contracts, pricing, rebates, onboarding/offboarding, and timelines - Drive tender and major opportunity execution
Ensure inputs are accurate, complete, and delivered on time across the business - Act as the central link across functions
Align teams and push for delivery — not just pass information along - Align stock and supply with sales commitments
Work closely with procurement and warehouse to prevent gaps or overstock - Build scalable processes and systems
Standardise workflows, remove inefficiencies, and reduce reliance on individuals
What Success Looks Like
- Sales leadership is free from admin and internal chasing
- Tenders are delivered on time, without last-minute pressure
- Customer onboarding is smooth and frictionless
- Internal teams are aligned before issues impact customers
- The support function is proactive, accountable, and structured
About You
You are a commercial operator, not a task-taker.
- Proven experience in Sales Operations / Commercial Operations leadership
- Comfortable driving outcomes across senior stakeholders
- Strong process mindset with commercial awareness
- Able to challenge, influence, and hold teams accountable
- Proactive, ownership-driven, and not reliant on direction
Why This Role
- Opportunity to build and shape how the function operates
- High-impact role with direct visibility to leadership
- Fast-paced, commercially focused environment
- Ideal for someone who wants to own outcomes, not just activity
Apply
If you’re ready to step into a role where execution, accountability, and commercial thinking matter — apply now.
If you require further information not mentioned above, please contact Caroline Taylor at Logical Executive Solutions on (03) 8620 2807.
Please Note: Only candidates with unrestricted rights to work in Australia will be considered for this position.
To apply for this job please visit apply.jobadder.com.